Insurance adjusters approve what is documented. "My basement flooded" gets questions. Dated photos of every affected room, moisture meter readings, and a list of removed materials get approvals. We document all of it as we work.
We are not adjusters and we cannot promise what your policy covers. But we can hand you the evidence package your claim needs: photos, readings, and a clear scope of the damage and the work performed.
Tips before you file
Take your own photos before anything is moved. Do not throw away damaged items until the adjuster has seen them — or at least photograph them first. Keep receipts for any emergency spending. And call (301) 679-9193 early — same-day professional documentation beats memory every time.
Frequently Asked Questions
Will you talk to my insurance company?
We provide you with documented evidence — photos, moisture readings, and work scope — that you or your adjuster can use. You file the claim; we supply the proof.
What does homeowner's insurance usually cover?
Sudden events like burst pipes and storm-driven rain are typically covered. Slow leaks, neglect, and groundwater flooding usually are not without extra coverage. Check your policy — every one is different.
Should I wait for the adjuster before starting cleanup?
No — waiting lets mold grow, and policies require you to prevent further damage. Document everything with photos, start emergency cleanup, and let the adjuster review the documentation.
